While some businesses continue to utilize paper applications or online application forms, many within the hotel industry simply request a resume from applicants to streamline the hiring process. That’s good news for job seekers, as filling in application forms can be time-consuming and tedious. Having one resume that can be used to apply to multiple companies is a much easier way to go about a job search. For employers looking for something from applicants tailored to their specific opportunity, a cover letter can be submitted with a resume to detail why the role is a fit.
When it comes to resumes, best practices have evolved over time. That, combined with the nearly infinite ways to format or style the document, means that resumes look different between applicants. Employers differ as well in terms of preferred formatting and information they want to see on resumes. However, there is consensus around a few common mistakes made by resume writers. Committing any of the following is likely to cause an application to be discarded or at the very least – sent to the bottom of the stack.
Failing to Proof-Read = Low Attention to Detail
Nearly all hotel roles require high attention to detail, such as housekeeping (where cleanliness is crucial) and administrative roles that involve data entry and record keeping. Distracting spelling and grammatical errors on a resume (or cover letter) signal to potential employers that an applicant either rushed through the resume creation process or failed to properly review the finished product prior to submitting it. The most professionally formatted resume can’t mitigate distracting errors within its content.
Some job seekers struggle with writing or the English language, but there are easily accessible tools and resources to help in creating resumes that contain correct spelling and grammar. Hotel employers don’t usually expect perfection, but spending the extra time and effort to review a resume before applying can significantly improve a candidate’s chances of receiving a call for an interview.
Resume Embellishment = Dishonesty
Possibly the quickest way to remove oneself from a hiring process is by lying about qualifications or prior experience. Employers look for specific qualifications when reviewing resumes, so it’s not surprising that job seekers are tempted to embellish their credentials to better fit the ideal profile. In some cases, employers never find out about these edits. However, most hiring managers are somewhat trained on how to spot a lie on a resume.
It might seem harmless to add a couple of years of experience or technical skills to a resume, but once it’s discovered those don’t exist (which it usually does), it demonstrates to employers and colleagues a lack of trustworthiness. Team and organizational success within the hotel industry depends on a high level of trust among its employees. This is an environment where individuals depend on one another to effectively contribute where needed to support organizational success. Lying on a resume is a clear indicator to employers that a potential employee might not respect that trust if given the position.
Missing or Unprofessional Contact Information
Employers can’t offer applicants the chance of an interview if they have no way to contact them. To ensure success in the job hunt, job seekers must provide accurate contact information when submitting resumes – preferably two options. Generally, that means a phone number and email address, but some might include a link to their LinkedIn profile or personal website.
Regarding email addresses, it’s important to use one free from obscenities or inappropriate references. Often, those in the workforce create a professional email account separate from their personal inbox that is used solely when applying for jobs. Luckily, there are several free email service providers to choose from and accounts generally take just a few minutes to set up.
Succeeding in a Hotel Job Interview
Success in submitting a solid resume is just one part of the process of obtaining a job. Applicants almost always participate in at least one interview before a job offer is given. Whether an applicant is looking for an entry-level position or a role on the management team, how they perform in the interview process is important.
Most interviews for hotel jobs follow a similar format, with interviewers asking questions about an applicant’s background or skill set as well as offering an opportunity for the candidate to ask questions. The types of questions asked during the process vary depending on the role and the organization’s hiring style. However, it’s important to prepare ahead of time to succeed in securing the role with a solid interview.
It’s a busy time for hospitality hiring managers, especially within the extended stay industry which is growing in response to high demand. Within our organization, there are positions available at nearly all of our locations across the country. Teams are excited to consider candidates with non-traditional educational or work backgrounds and those with no previous hotel experience as well. In fact, we offer training programs for those new to the industry to help them succeed and grow in their new career path. Our jobs database makes it easy to find potential roles and apply with just a resume and a few clicks. Avoiding the above-mentioned resume mistakes combined with enthusiasm toward collaborating with a team towards a common goal is sure to get a hiring manager’s attention.