Many roles within hotels and extended stay accommodations involve more physical labor than technology use – including housekeeping and maintenance positions. However, there are many functional areas of these organizations…
While some businesses continue to utilize paper applications or online application forms, many within the hotel industry simply request a resume from applicants to streamline the hiring process. That’s good…
Upon check-in at most hotels, guests are greeted by a staff member responsible for collecting their details, potentially taking payment, and – most importantly – getting them the keys to…
Summer is here, and high school seniors across the country are just coming back from having crossed the stage at graduation. For some, higher education is calling them and they…
When people think about hotels and the hospitality industry as a whole, what’s commonly considered as achieving success is maintaining a high level of guest satisfaction. Ensuring that guests enjoy…
The risk of burnout within the workplace is high among hospitality workers. Stress during busy periods, the seemingly monotonous daily routine, and overcommitting can all be significant factors in why…
According to the Bureau of Labor Statistics, the turnover rate within the hospitality industry continues to land in the 70-85% range, shocking in comparison to the average turnover rate across…
In many industries, the term upskilling is used when employees expand their knowledge and skill sets to keep up with industry changes – often technology and best practices related –…
You’ve found the perfect next role, applied, and successfully secured the position. Congratulations! Now, what is there to expect on that first day on the job? Most new positions –…
Every May since 1949, the United States has observed Mental Health Awareness Month (or Mental Health Month) as a way to raise awareness about and reduce the stigma around mental…
Beginning a new career path is intimidating, whether that happens at age 16 or mid-way through someone’s professional career. The hotel industry, and hospitality as a whole, is an easier…