Securing a role as a hotel GM (General Manager) is a huge accomplishment for someone within the hospitality industry. This role essentially oversees all aspects of hotel operations, including the…
The hospitality industry as a whole is understaffed while also experiencing upward trends in terms of business. Staff shortages among demand increases often mean current employees are working more than…
Most full-time positions come with a compensation package that extends beyond an hourly wage or salary. In some cases, hourly employees are also eligible for these plans. Employers offer these…
Like most industries, hospitality has struggled with staff shortages over the past few years. In fact, the American Hotel & Lodging Association (AHLA) reported 87% of hotels were experiencing shortages…
You’ve put in the years and gained experience in hospitality, building a skillset and gathering the industry knowledge needed to lead within the space. Now, you’ve accepted a managerial position…
Conflicts or disputes happen in any industry and workplace. Anytime employees of an organization collaborate with each other towards a common goal, issues are bound to arise over time and…
Many hospitality workers stay within the industry their entire careers. However, it is not uncommon for employees to shift industries at some point throughout their time in the workforce. The…
The success of a hotel or extended stay accommodation depends on the entire staff’s ability to work as a team to produce a quality experience for guests. Each role plays…
When it comes to guest interactions, the front desk team at a hotel or extended stay accommodation almost always handles the majority of those. The front desk and the employees…
There are resources galore when it comes to hiring tips and strategies for acing an interview and securing a job offer. Not often discussed is the topic of how to…
It is no secret that working within the hospitality industry is tough. Often, positions in the industry are fast-paced and stressful – especially during busier times of the year like…