When it comes to guest interactions, the front desk team at a hotel or extended stay accommodation almost always handles the majority of those. The front desk and the employees…
Searching for and applying for a new position is often accompanied by a mixture of feelings from excitement to anticipation to anxiety. One big stressor, especially for those new to…
Starting a new position is generally accompanied by a mixture of anticipation, excitement, and nerves. This is especially true when beginning a career in a new industry. Within the hospitality…
For many within the hospitality industry, becoming a member of management is a career target. General Managers lead operations within an establishment, ultimately overseeing all functions including the front desk,…
The hospitality industry focuses on guest satisfaction as a driving force behind day-to-day operations. Along with satisfaction, hotel safety is a top priority – both of guests and the employees…
The number of unfilled positions within the hospitality and travel industries continues to remain at a high level. For job seekers, this is great news, as there are increased opportunities…
Establishing a clear management structure within an extended stay accommodation is a critical part of ensuring that the property runs smoothly. This includes having a solid structure for delegating tasks…
The hospitality industry tends to promote from within, valuing the hard work and dedication of those who stick with an organization long-term. This is especially true on the housekeeping team.…
When it comes to generating revenue within a hotel or extended stay accommodation, it seems simple. Book rooms – generate revenue. However, a lot more goes into it than that.…
Hotels provide accommodation, and sales occur when guests book that accommodation – with some collecting payment upon booking and others upon check-in or check-out. With smart devices and booking sites…
Like any business, hotels and other accommodations have both income and expenses. Achieving and maintaining profitability is critical for long-term success. Thus, establishments must properly manage budgets and maintain accurate…